Passengers arriving at the Rudrapur Roadways depot for information about bus routes and timings are facing difficulty because the depot’s 2 inquiry counters have not been restored. The counters were removed during construction work, which has since stopped.

With no organised information point available, travellers are often turning to conductors or drivers to find out which bus they need, its route and its departure time. Many passengers visit the depot each day, making the absence of a dedicated inquiry facility a practical problem for those trying to locate the correct service.

The spaces where the inquiry counters previously operated are now being used for the sale of biryani and chickpeas. As a result, passengers do not have a clearly identified place to ask about bus movements or schedules.

Passengers face uncertainty while waiting

Travellers may need to search through the depot or approach bus staff directly before they can confirm their journey details. This can be particularly difficult for people unfamiliar with the depot or those carrying luggage.

The depot also lacks adequate seating. Passengers waiting for buses are frequently compelled to remain standing for extended periods because there are not enough benches or a properly arranged waiting area.

Older people, women and families travelling with children face greater discomfort while waiting. Passengers carrying luggage also have to look for whatever seating space is available within the depot.

A sufficient number of benches and an organised waiting room would provide relief to people waiting for buses. Restoring the inquiry counters would also give passengers a central place to obtain information instead of relying on individual bus staff.

Depot response

Madhusudan Mishra, assistant regional manager, said passenger convenience was a priority. He said necessary steps would be taken to improve the inquiry counters and seating arrangements.

The immediate issue for travellers is that the counters remain unavailable despite construction work having stopped. The depot’s response indicates that both information services and passenger seating are expected to be addressed, although no specific completion date was provided.

Conclusion

Rudrapur depot passengers currently have no organised inquiry counter for checking bus routes and timings, while seating remains insufficient. The promised steps to improve the counters and waiting arrangements will determine whether travellers receive a more convenient service.

Frequently Asked Questions

Q. Why are the inquiry counters unavailable at Rudrapur depot?

The 2 counters were removed because of construction work. The work has stopped, but the counters have not yet been restored.

Q. How are passengers getting bus information?

Passengers are seeking route and timing details from conductors or drivers.

Q. What is being sold where the counters previously operated?

Biryani and chickpeas are being sold in those spaces.

Q. What seating problem are passengers facing?

The depot does not have enough seating, so many travellers must wait standing for long periods.

Q. Who spoke about improving the facilities?

Madhusudan Mishra, the assistant regional manager, said steps would be taken to improve the inquiry counters and seating arrangements.